Thank you for choosing Netobia's Virtual Solutions ("NVS," "we," "our," or "us"). We are committed to providing high-quality digital products, educational resources, and business solutions. Please review this Refund Policy before making a purchase.
Due to immediate access, all sales of digital products are final.
Refunds, exchanges, or store credit are not available for digital products including:
Setup fees, onboarding, implementation services, and subscription payments are non-refundable once work has started or account access has been provided.
If you believe you were charged more than once for the same purchase, contact us within 7 days. Verified duplicate charges will be refunded promptly.
If physical products are offered in the future, returns may be accepted within 30 days if the item is unused, in its original packaging, and resalable. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
Requests are reviewed individually. Include your order number, product name, purchase date, and an explanation. Approval of one request does not establish a precedent.
Technical issues do not automatically qualify for a refund. Contact us first for assistance with downloads, login problems, account access, product setup, or troubleshooting.
By completing your purchase, you acknowledge that you have read, understood, and agree to this Refund Policy.
If you have questions regarding this Refund Policy or need assistance with an order, please contact us.
Netobia's Virtual Solutions
Email: [email protected]
Website: https://netobiasvs.com
You may also submit your request through our Contact Form.